For 25 years, Socom has been a calm head in
chaotic environments
We ask our clients if they are proud of the way they have responded to a crisis.
When the answer is yes, we know we have done our job as crisis management and communication specialists.
Issues and Crisis Management
Avoid a crisis through early identification and intervention. Socom has effective risk mitigation systems that assist organisations scan the operating environment and provide early warning signals.
Failing to prepare is preparing to fail. A crisis is not a good time to test the crisis team or the process. Socom trains organisations for the unexpected, so they are ready to respond when an incident hits.
Socom provides experienced support to guide and lead crisis teams through the first critical hours of an incident. We are on hand 24/7 to assist organisations to make big decisions and communicate effectively when a crisis occurs.
When your crisis is no longer front page, it’s time to move to the recovery stage. Socom assists clients to determine what must be done to rebuild confidence in their organisations.
“Socom has been working with DFC for more than 20 years as a trusted advisor.
A calm head in a chaotic environment is a good description of the crisis management services they provide.”
CEO Dennis Family Corporation
Socom has over 40 prestigious Australian and international awards under its belt,
recognising excellence in crisis communication, business issues management and communication strategy development.
International Public Relations Association
Winner
Golden World Awards
International Association of Business Communicators
Winner
Issues and Crisis Communication and Business Issue
Public Relations Institute of Australia
Winner
Emergency/Crisis Communication
Public Relations Society of America
Award of Excellence
Crisis Communication
ASIA Pacific PR Awards
Winner
Issues and Crisis Management
Stevie Award
Best Communication Team
PR Week Awards
Certificate of Excellence
Public Affairs
United Nations Award
Excellence in Public Relations
Sabre Awards
Superior Achievement in Branding, Reputation & Engagement
Australian Institute of Management
State Finalist 2014
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“Socom understood our needs and was quick to respond.
They came up with a crisis management and communication approach that protected our reputation and enabled us to do the right thing.”